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Home » Latest News » Concern over Ever Growing Ambulance Response Times

Concern over Ever Growing Ambulance Response Times

Concern over Ever Growing Ambulance Response Times

Data published by the NHS on 13th January demonstrates the disturbing reality of delays in ambulance response times being experienced in England, with standards falling far short of set targets.

The NHS have 4 categories ranging from Category 1 (C1) which is “an immediate response to a life threatening condition”, category 2 is “serious condition”, category 3 is “an urgent problem” and Category 4 is a “non-urgent problem”. All of these categories have been allocated a tiered response standard.

The January report states that:
“For each category C1-C3, the average response time in December 2021 for England was the second longest ever, after October 2021”

Disturbingly the reports also detail that on average, it took over nine minutes to reach an immediately life-threatening callout in December 2021 - the target is seven. Additionally, for emergencies such as strokes and heart attacks, it took more than 53 minutes on average - it is meant to take less than 18. Delays put these patients at an increased risk of serious injury/complications.

At Bridge McFarland LLP, we are sadly all too aware of the consequences caused by severe delays, and are currently investigating a claim against a local ambulance trust whereby an ambulance arrived at the patient’s home some six and a half hours after the initial 999 call was placed. Sadly, this failure to respond in time and provide lifesaving care resulted in their death.

In this claim, the patient’s GP arranged for an urgent ‘one-hour’ ambulance to attend and take them to hospital to provide urgent treatment.  However, despite efforts to expedite the ambulance, it did not arrive until six and a half hours after the initial 999 call was made. By this time, the patient’s condition had deteriorated resulting in them suffering a fatal cardiac arrest whilst en-route to hospital.

This heart breaking case is sadly not an isolated incident and delays are being widely experienced, if you have suffered due to extended ambulance response or hospital waiting times please feel free to contact our experienced team for a no obligation discussion.